FAQ

SaGuarda Studios - Video Production FAQ

1. What services does SaGuarda Studios offer? SaGuarda Studios specializes in creating captivating arts, culture, and heritage films. Our services encompass video filming, editing, post-production, scriptwriting, storyboarding, and motion graphics.

2. What makes SaGuarda Studios unique? Our unique focus on arts, culture, and heritage films sets us apart. We blend creativity and expertise to showcase the richness of your stories, preserving and sharing cultural narratives.

3. How experienced is the SaGuarda Studios team? Our team boasts 20+ years of experience in video production, with a deep appreciation for arts and culture. Our skilled professionals bring a unique perspective to each project we undertake.

4. Can I be involved in the creative process of my film? Absolutely! We value collaboration and encourage your input throughout the creative journey, ensuring your vision shines through while benefiting from our artistic guidance and marketing experience.

5. How does SaGuarda Studios develop video concepts? We work closely with you to refine your initial ideas or develop new concepts. Our team's expertise in storytelling and cultural appreciation ensures a compelling and authentic narrative.

6. What's the typical timeline for a project with SaGuarda Studios? Project timelines vary based on complexity. On average, from initial concept to final delivery, it takes 2 weeks. We tailor timelines to fit your project's unique needs.

7. Can SaGuarda Studios accommodate different budgets? Certainly. We understand that budgets vary. Our commitment is to create exceptional films while respecting your financial parameters. Quality and creativity remain at the forefront.

8. How does SaGuarda Studios ensure the film aligns with my brand? Our process starts with deep comprehension of your brand's essence. We maintain transparent communication and involve you in key stages to guarantee alignment with your identity.

9. What equipment does SaGuarda Studios use for filming? We employ high end cameras, lighting setups, and audio recording equipment to deliver professional results. Our tools are adaptable to diverse shooting environments.

10. Can SaGuarda Studios handle large-scale heritage projects? Absolutely. Our team is experienced in managing projects of all scales. Whether it's a small cultural vignette or an extensive heritage documentary, we bring the same dedication.

11. What formats and resolutions can I expect for my film's final version? We deliver films in various formats like MP4, MOV, and more, tailored to your needs. Resolutions range from standard HD (1080p) to 4K, ensuring visual excellence.

12. Does SaGuarda Studios offer video marketing assistance? Yes, we provide video marketing consultation. Drawing from our experience, we guide you on strategies to amplify your film's reach across social media and online platforms.

13. How can I initiate a project with SaGuarda Studios? Initiating a project is as simple as reaching out via phone or email. We'll set up a consultation to discuss your film's objectives and ideas, crafting a customized plan to bring it to life.

14. What is your refund/cancellation policy?
Video production projects require extensive resources, consumes our time and incurs internal expenses. Therefore once a payment or deposit is made, it is non-refundable. If a project gets cancelled, delayed or postponed by the CLIENT, then all monies paid will be retained by SaGuarda Studios Ltd. and if applicable, an additional cost will be charged to the CLIENT for all work completed beyond what was already paid for.

In particular 'force majeur' cases, a client cancels or postpones a shoot more than 5 business days before the crew call time, the Client may be eligible for a refund minus a £500 service fee and any cost of time incurred and any applicable bank or credit card charges.

If a client cancels or postpones a shoot within 5 business day of the crew call time, the Client is responsible for paying 100% of the total cost of the shoot, plus any applicable bank or credit card charges, and no refunds will be issued.

The client must provide written notification of any cancellations or postponements.

Image
Image

SaGuarda Studios Ltd. Registered Film Company number 09620456

1 Forest House, Tompsets Bank, Forest Row, RH18 5BX, East Sussex, UK